Last Updated: 28 September 2026
Introduction
Malwa Travels (“Malwa Travels”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and contacting us for our travel and taxi services.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting an enquiry, you agree to the practices described below.
Information We Collect
When you contact us or submit an enquiry, we may collect information such as:
- Your name
- Phone number
- Email address
- Travel or taxi service requirements
- Pickup and drop-off information
- Other information that you voluntarily provide to us
How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries and requests
- Provide quotations for taxi and travel services
- Arrange or provide requested transportation services
- Contact you regarding your enquiry or booking
- Improve our services and customer experience
- Communicate important information relating to your booking or enquiry
Google Ads and Lead Forms
We may receive enquiries through advertising platforms such as Google Ads. When you submit your information through a Google lead form or other advertising form, the information may be provided to Malwa Travels so that we can respond to your enquiry and provide the requested services.
- Information submitted through advertising lead forms is used only to contact you about your enquiry and to deliver the services you requested.
Sharing of Information
We do not sell your personal information.
We may share information when reasonably necessary to provide a requested service, operate our business, comply with applicable laws, or protect our legal rights.
Data Security
We take reasonable measures to protect the personal information we receive. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with applicable legal requirements.
Your Choices
You may contact us if you have questions about the personal information we hold about you or if you would like to request correction or deletion of your information, subject to applicable legal and business requirements.
Third-Party Services
Our website and advertising activities may use third-party services, such as Google and other service providers. These services may process information in accordance with their own privacy policies and terms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Malwa Travels
- https://malwatravel.com
- malwatravels2013@gmail.com
By submitting your information through our website or enquiry forms, you acknowledge that you have read and understood this Privacy Policy.